This Privacy Notice outlines how charliefoxtrot.com.au collects, uses, and discloses your Personal Information when you visit or make a purchase from our shop. In this document, "we","our", or "us" refers to Charlie Foxtrot, and is business registered and operates within Australia & since the United Kingdom. Charlie Foxtrot values its customers and your data protection is very important to us.
COLLECTING PERSONAL INFORMATION
1. Device information
The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfil our contracts in the best possible way with you, as described above. For example:
As described above, we use your Personal Information to provide you with targeted advertisements or let you know about marketing communications we believe may be of interest to you. For example:
Additionally, you can opt out of targeted advertising on some of these “Third Party” service platforms (Google, Instagram, Facebook etc) by visiting add settings page on their site.
USING PERSONAL INFORMATION
We use your personal Information to provide our services to you, which includes: offering products for purchase, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
1. Lawful basis
We process your personal information under the following lawful bases:
When you place an order with us, we will securely retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Additionally, please note that your information may be transferred and stored outside of Europe, including to Canada and the United States. This is because we automatically manage data in correlation with our store processor, being Shopify Inc.
3. Automatic decision-making
You have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
1. GDPR Information
You have the right to request access to the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information listed on our ‘Contact Us’ page.
Our aim is to always be transparent and honest with our customer, therefore we only want to communicate with you if wish to hear from us. If you prefer not to receive promotional information from us then you can select the ‘opt out’ function when at the cart check-out or by managing your account with us. Though we would be sad to see you go, you may also select the unsubscribe link at the bottom of any of our e-blast communications if you wish to be removed indefinitely from our database.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit any site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.
Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.
Last Update: 18 March 2021